Thursday, 9 January 2014

Chapter 5 : Organizational Structure That Support Strategic Initiatives

IT Roles and Responsibilities

  • Chief information officer (CIO) - responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives
    • Manager - ensure the delivery of all IT projects on time and within the budget
    • Leader - ensure the strategic vision of IT is in line with the strategic vision of the organization
    • Communicator - advocate and communication that IT strategy by building and maintaining strong executive relationships
  • Chief technology officer (CTO) - ensuring the throughout,speed, accuracy, availability,and reliability of an organization's information technology
  • Chief security officer (CSO) - ensuring the securities of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses
  • Chief privacy officer (CPO) - ensuring the ethical and legal use of information within an organization
  • Chief knowledge officer (CKO) - responsible to collect, maintain and distribute the organization's knowledge
The Gap between Business Personnel and IT Personnel
  • Business personnel - posses expertise in functional areas such as marketing, accounting, sales, and so forth
  • IT personnel - the technological expertise
Organizational Fundamentals - Ethics and Security
1.    Ethics - the principles and standards that guide our behaviour toward other people
2.   Privacy - right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent
  • Issues affected by technology advances

  • Although natural disasters may appear to be the most devastating causes of IT outages, they are hardly the most frequent or biggest threats uptime
  • Sources of unplanned downtime

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