Chapter 5 : Organizational Structure That Support Strategic Initiatives

IT Roles and Responsibilities

• Chief information officer (CIO) - responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives
• Manager - ensure the delivery of all IT projects on time and within the budget
• Leader - ensure the strategic vision of IT is in line with the strategic vision of the organization
• Communicator - advocate and communication that IT strategy by building and maintaining strong executive relationships
• Chief technology officer (CTO) - ensuring the throughout,speed, accuracy, availability,and reliability of an organization's information technology
• Chief security officer (CSO) - ensuring the securities of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses
• Chief privacy officer (CPO) - ensuring the ethical and legal use of information within an organization
• Chief knowledge officer (CKO) - responsible to collect, maintain and distribute the organization's knowledge

The Gap between Business Personnel and IT Personnel

• Business personnel - posses expertise in functional areas such as marketing, accounting, sales, and so forth
• IT personnel - the technological expertise

Organizational Fundamentals - Ethics and Security

1.    Ethics - the principles and standards that guide our behaviour toward other people

2.   Privacy - right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent

• Issues affected by technology advances

• Although natural disasters may appear to be the most devastating causes of IT outages, they are hardly the most frequent or biggest threats uptime
• Sources of unplanned downtime