SUPPLY CHAIN MANAGEMENT(SCM)
- Involve the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability.
Effectiveness and efficient SCM system can enable an organization to :
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
- Identify types of customers
- Design individual customer marketing campaigns
- Treat each customer as an individual
- Understand customer buying behaviors
BUSINESS PROCESS REENGINEERING
Finding Opportunity Using BPR
- A company can improve the ways it travels the road by moving from foot to horse and the horse to the car.
Progressive Insurance Mobile Claims Process
The Benefits and Magnitude of Change
ENTERPRISE RESOURCE PLANNING