Chapter 12 : Intergrating the Organizational from End to End- Enterprise Resource Planning

ENTERPRISE RESOURCE PLANNING (ERP)

- Serve as the organization's backbone in providing fundamental decision-making support.

- At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system

Bringing the Organization Together

- ERP enables employees across the organization to share information across a single,centralized database.

The Evolution of ERP

- to deliver automation across multiple units of an organization 

- to help facilitate the manufacturing process and address issues such as raw materials, inventory, order entry and distribution

Integrating SCM, CRM, and ERP

- SCM, CRM, and ERP are the backbone of e-business

- Allows the unlocking of information to make it available to any user, anywhere, anytime

- Integration of these applications is the key to success for many companies

Integration Tools

- Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together

• Middleware – several different types of software which sit in the middle of and provide connectivity between two or more software applications 
• Enterprise application integration (EAI) middleware – packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors